Objective 3: To learn how to properly interact with patients and their families by establishing a professional connection while
still conveying compassion, interest, and genuine care and providing them with both the physical and psychological
support that they may need.
Activities/Resources:
- Interview families to discuss what they find to be the most comforting treatment given by health care professionals in
such an emotional and stressful time
- Discuss with my supervisor what may be the most tactful approach to dealing with both the patient and his/her family
- Discuss with my coworkers the most difficult aspects of working with children and what the best way to overcome them
may be
Evidence:
- Include in my portfolio a pamphlet I created that helps new pediatric health care providers with adjusting to working with
children and their families in hospital setting.
This brochure serves to demonstrate what I learned during my Pediatric Surgery Rotation in regards to doctor-patient interaction. By observing conversations of my supervisor among colleagues regarding a patient and then conversations between my supervisor and the patient and family, I grasped the idea of how to approach serious matters when dealing with children and their families. I conversed with my supervisor and coworkers about other difficult situations they had encountered during their time in the department in the hopes of discovering trends. Most informational, however, was my interview with a mother who had spent the first few months of her newborn’s life in the Neonatal and Pediatric Intensive Care Units. I created this brochure as a way to inform new interns, nurses, residents, doctors, etc. at Hasbro Children’s Hospital what the families and the doctors have found to be most useful in their care for children.
In creating this brochure, I discovered a lot about how I want to treat families when I enter the work force. Knowing before you enter the medical field, and especially if you are entering pediatrics, that a child and his or her family are all dependent upon and reliant on you and your answers will make one more apt to tend to their needs. I used a lot of information I learned in my Intro to Women’s Studies when trying to decipher which approaches to family conversations would be positively and/or negatively received. In this class, we were taught understanding for different types of people including racial background, social status, and culture. The ability to put aside differences and to recognize people for who they are is an advantageous ability for an aspiring Pediatric Nurse Practitioner.
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